Refund policy

Return & Refund Policy

We accept returns/refunds only if the customer receives a damaged, defective, or incorrect product.

To claim a return or refund, the customer must provide a continuous, unedited wide-angle/unboxing video clearly showing the package from the moment it is opened, including the shipping label and the condition of the product. Claims without proper unboxing video proof may not be accepted.

Any damage, defect, or incorrect product must be reported to us within 24 hours of delivery along with the required video and clear photos.

Once the claim is reviewed and approved, we will provide a suitable resolution, which may include a replacement or refund, depending on the situation and product availability.

No returns or refunds will be accepted for reasons such as change of mind, incorrect size selection, colour preference, or personal preference.

Please make sure to check your order carefully before placing it, including the size and product details.