Shipping policy

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Shipping Policy

At Xeno Sports, we aim to process and deliver every order safely and on time.

Order Processing

All orders are processed within 1–2 working days after successful payment confirmation.

Delivery Time

Orders are generally delivered within 5-8 working days after dispatch. Delivery times may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Coverage

We currently provide shipping across India.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Tracking

Once your order has been shipped, tracking information will be provided through the contact details submitted during checkout, where available.

Delivery Delays

Estimated delivery times are not guaranteed. Delays caused by courier partners, weather, holidays, remote locations, incorrect addresses, or circumstances beyond our control may occur.

Incorrect Address

Customers are responsible for providing accurate and complete delivery information. Xeno Sports will not be responsible for delays or failed deliveries caused by incorrect or incomplete address or contact details.

Damaged Package

If you receive a visibly damaged package, please record a continuous, unedited, wide-angle unboxing video from the beginning of opening the package. The shipping label and product condition should be clearly visible.

This video may be required as proof for a return or refund claim. Please refer to our Return & Refund Policy for complete details.

Last Updated: 22 August 2026