Terms of service
Here’s a suitable Terms & Conditions / Terms of Service for your jersey store, keeping your current setup in mind:
Terms of Service
By placing an order with our store, you agree to the following Terms of Service.
1. Orders
Customers are responsible for providing accurate details, including their name, phone number, complete delivery address, and selected product/size. Please check all details carefully before placing your order.
2. Product Information
We make every effort to display accurate product images, descriptions, colours, and sizes. However, slight variations in colour, printing, embroidery, or appearance may occur due to screen settings and manufacturing differences.
3. Pricing & Payment
All prices displayed on the website are in Indian Rupees (₹). Orders are processed only after successful payment confirmation. We currently accept prepaid orders only.
4. Shipping & Delivery
Orders are generally dispatched within 1–2 working days after payment confirmation. Delivery time may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.
5. Returns & Refunds
Returns/refunds are accepted only for products received damaged, defective, or incorrect.
A continuous, unedited wide-angle/unboxing video showing the package being opened from the beginning is required to claim a return or refund. The shipping label and condition of the product should be clearly visible.
Any claim must be reported within 24 hours of delivery. Claims without sufficient video proof may not be accepted.
6. Size Selection
Customers are responsible for selecting the correct size before placing an order. Returns or refunds due to incorrect size selection or change of mind are not accepted.
7. Order Cancellation
Once an order has been processed or dispatched, cancellation may not be possible. If you wish to cancel an order, contact us as soon as possible after placing it.
8. Customer Responsibility
Customers must provide correct contact and delivery information. We are not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
9. Policy Changes
We reserve the right to update or modify these Terms of Service, return policy, shipping policy, or other store policies when necessary. Updated policies will be published on our website.
10. Contact
For questions regarding orders, returns, refunds, or other issues, customers can contact us through the contact details provided on our website.
By placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.